Saskatchewan

Giant Tiger employee suspended after video showing Indigenous customer being followed

A Regina man says he and his wife were followed six or seven times by an employee of a Giant Tiger store and finally he got sick of it and recorded what he calls harassment.

'Quite frankly, I feel harassed,' said customer after several similar experiences in Regina store

Ezekial Bigknife, left, says he has been followed around a Giant Tiger store in Regina by the same employee on six or seven different occasions. (Facebook)

An employee at a Giant Tiger in Regina has been suspended after an Indigenous customer recorded a cell phone video of himself being followed around a store while shopping.

Ezekial Bigknife said he shot the video after having been followed around the store on Avonhurst Drive by the same employee on numerous visits.

"Quite frankly, I feel harassed," he said on Saturday.

Bigknife said he and his wife shop at that Giant Tiger to buy groceries and diapers for their son because they live a block away.

Around the beginning of October, he said a man who works at the store began following them around. 

He said he has never been accused of stealing and at one point he confronted the employee, but the surveillance continued. 

Racial profiling

"Me, I think that's personally racial profiling because I'm brown. There were plenty of other people in that store and he, every day, singles out me, to follow me and I don't know why."

On Thursday evening, Bigknife said he and his wife were in the store when they once again saw they were being followed.

This time he decided to record it.

Bigknife says he shops at the Giant Tiger on Avonhurst Drive because he lives close by. (Google Maps)

'I just got sick of it'

"I just wanted to show people that this is what I've been going through for the several weeks, me and my wife, and I just got sick of it."

He recorded a 4:23 video of himself walking around the store shopping, with an employee dressed in plain clothes following close behind.

"Come on, we're going this way," he said several times to the employee as he walks down store aisles.

A company spokesperson said it is now investigating the matter and the employee in question, who works in loss prevention, has since been suspended.

"What occurred in the video in question is a direct contradiction of our brand values, as well as our policies and quite frankly, never should have occurred," Alison Scarlett said Saturday.

Employee shouldn't follow customer

"We do not condone following any customers through our store."

The video was posted to social media on Friday and has been shared thousands of times, with some commenters calling for a boycott of Giant Tiger.

Bigknife said that on Saturday, a company spokesperson reached out and apologized, saying he would be updated on the result of the investigation.

Indigenous customer alleges racial profiling after being followed at Giant Tiger

7 years ago
Duration 2:34
An Indigenous customer alleged racial profiling after he says he was repeatedly followed by an employee at a Giant Tiger in Regina. The employee has been suspended after a recording of one incident was posted online

Earlier complaint being investigated

Bigknife said he is not satisfied because he had already complained to the store management about the employee, but nothing was ever done.

Scarlett said the company will also investigate how the complaint was handled.

Bigknife said that he's been watched while in stores before and ignored it, but never has he been followed this aggressively.

"I would like to see them handle situations like that more professionally and not treat their customers like that, that are just trying to come and spend their hard-earned money and buy stuff for their kids," he said of Giant Tiger.

Earlier this year, an Indigenous elder took to social media to broadcast being kicked out of a Canadian Tire in Regina after an employee accused him of stealing. 

The incident sparked a protest in front of the store and other Indigenous people coming forward with stories of being racially profiled while shopping.

ABOUT THE AUTHOR

Stephanie Taylor

Reporter, CBC Saskatchewan

Stephanie Taylor is a reporter based in Saskatchewan. Before joining CBC News in Regina, she covered municipal politics in her hometown of Winnipeg and in Halifax. Reach her at [email protected]